About the Role
We are currently recruiting a CRM Manager for a sport Entertainment company in Berlin.
We are looking for a CRM Manager for a sport entertainment company in Berlin.
If you have a passion for sports, a creative mindset, and expertise in managing customer relationships, this is an exciting opportunity for you!
Develop and implement CRM strategies to enhance customer engagement and loyalty;
Manage and analyze customer data to create targeted marketing campaigns;
Coordinate with marketing teams to optimize customer communication across various channels;
Monitor customer behavior and identify opportunities to improve retention and conversion rates;
Utilize CRM tools to automate and streamline customer communication processes;
Collaborate with IT and data analytics teams to ensure data accuracy and system integration;
Stay updated on industry trends and best practices to continuously improve CRM efforts.
Proven experience as a CRM Manager, preferably in the sports or entertainment industry;
Strong understanding of CRM principles and best practices;
Analytical skills to interpret customer data and derive actionable insights;
Excellent communication and project management abilities;
Proficiency in CRM software and data analysis tools;
Passion for sports and entertainment.
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